Privacy Policy

Introduction

Remoluxe USA ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request an estimate
• Call or email us
• Visit our showroom
• Sign a contract for services

This information may include:

• Name, email address, phone number
• Home address and project location
• Project details and preferences
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Communicate with you about your project
• Schedule appointments and manage contracts
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Subcontractors and suppliers necessary to complete your project
• Financing partners (only with your explicit consent)
• Service providers who assist our business operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Remoluxe USA
1000 Belle Ave, Suite 1020
Winter Springs, FL 32708
Phone: (347) 837-8253
Email: info@remoluxeusa.com